DBbet Support

At any time you can ask for help from the DBbet support team. Our managers help players with questions and problems around the clock and provide free advice. To get in touch with the support service, you just need to contact it by one of the official contacts. You will see their list below.

Support for DBbet users is available around the clock.


E-mail is the right way for you in any case. It doesn’t matter what your question is. Through the manager you can clarify any information you are interested in. For example, about registration, verification, deposit or withdrawal of funds, activation and wagering of a bonus. To contact the manager, use one of the email addresses listed below. 

General Questions: info-en@db-bet-team.com

Security: security@db-bet-team.com

For advertising questions: marketing@db-bet-team.com

For account blocking questions: block@db-bet-team.com

For financial questions: processing@db-bet-team.com

The time it takes to process your request will depend on the complexity of the problem and the workload of the support team. We always try to respond as quickly as possible. If you want to help us, follow a few tips:

  • If you are concerned about a problem, you don’t need to send several letters about it. One letter is enough;
  • Be sure to use the email address assigned to your account when sending a letter;
  • Do not leave the subject line blank. Use it to summarize your question in a few words;
  • In your text, try to describe the problem in as much detail as possible. If possible and necessary, attach screenshots and other clarifying information.

Don’t forget to be polite. Don’t be rude to the DBbet support team or insult the managers.

Contact DBbet support by email.

Online Chat

If your question is urgent and you can’t wait for an answer by email, send us an online chat. It is also available 24 hours a day. After sending a message, it will take a few minutes before a manager responds to you. He will then give you the advice you need.

Contact the DBbet support chat.


What license does DBbet have?

DBbet brand operates under an official license of Curacao. Information about the license can be found on the corresponding page on the website.

Are there welcome bonuses?

Yes, you can get a welcome bonus for your first 4 casino deposits, as well as one first deposit in the sports section.

Can I get a bonus twice?

The welcome bonus cannot be activated twice. But on DBbet there are other promotions, the number of uses of which is not limited.

What to do if the money did not come after the withdrawal?

In this case, contact the support service. But remember that it may take up to 72 hours to process the transaction.